Shipping policy
RE/NEW Boutique Shipping Policy
Thank you for shopping with RE/NEW Boutique! We are committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–2 business days after purchase, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note: Orders placed during sales, promotions, or holidays may experience slightly longer processing times.
Shipping Time
Shipping times vary by location and carrier but typically take 3–5 business days once shipped.
Delivery times are estimates and are not guaranteed. RE/NEW Boutique is not responsible for delays caused by carriers, weather, or circumstances outside our control.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout.
RE/NEW Boutique is not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees to resend the order.
Lost or Stolen Packages
RE/NEW Boutique is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If your tracking shows delivered but you have not received your package, please contact the shipping carrier directly.
Pre-Orders
Any product listed as a pre-order will include an estimated ship date in the product description. These dates are estimates and subject to change.
In-Store Pickup (If Applicable)
If you offer in-store pickup, include:
Customers will be notified by email when their order is ready for pickup at our store location:
310 N Main St.
Seneca, IL 61360
Questions?
If you have any questions about shipping, please contact us at:
📧 shoprenewboutique@yahoo.com
📞 815-993-7502