The best kind of email? Your order confirmation! As soon as your order is placed, you'll receive a confirmation email with all the details. If you don't see it within a few minutes, be sure to check your spam or promotions folder. Still can't find it? Reach out. We're always happy to help.

We know mistakes happen! If you need to update your shipping address, please email us as soon as possible at support@renewbybrooke.com or call/text the store phone (815) 993-7502.

At this time, we only ship within the United States. We're hoping to offer international shipping in the future, so stay tuned!

We know you're excited, we are too! Most orders are processed within 1-2 business days and shipped shortly after. Once your order is on the way, you'll receive a tracking email so you can follow it right to your doorstep. Shipping times vary by location, but most orders arrive within 2-5 business days after they ship. If you have any questions about your order, we're always happy to help at support@renewbybrooke.com or call/text (815) 993-7502.